Mom and child riding Seven Dwarfs Mine Train
  • On May 30, 2020
    Abby from OH Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Hi guys! I have a trip coming up in August. Even with all of the restrictions and changes, I CAN'T WAIT. When looking at my magic bands, it doesn't show any options for the premium upgrades, only the complimentary solid colors. Any idea why?

    Welcome back to the Disney Parks Moms Panel, Abby!

    We could all use a little magic in our lives about now!  I'm so glad to hear you are looking forward to your upcoming trip.

    Abby, I ran into the exact same situation with my MagicBand order.  As you know, Guests with a stay at a Disney Resort Hotel are eligible to order complimentary solid-colored MagicBands or upgrade to premium character bands for a discounted price.  During this temporary closure period, new MagicBand orders associated with Disney Resort Hotel stays or Annual Passes are not being processed or shipped.  Normally, orders that contain at least one premium band are processed and shipped immediately, even if the resort stay is many months away.  Orders with only complimentary solid-colored bands remain open and editable up until the time of shipment, approximately a month prior to arrival.

    The good news is Guests have up until 11 days prior to arrival to customize their MagicBands for shipment to their home, and up until 6 days prior to arrival for pick up at their Disney Resort Hotel.  I have selected solid-colored MagicBands as my "preliminary" choice, and will edit my order when premium MagicBands are once again available.  As Walt Disney World Resort begins the process of reopening, I recommend checking back periodically to see if MagicBand ordering has resumed.  Also, keep your eye on the Disney Parks Blog for updates regarding reopening procedures for The Most Magical Place on Earth.

    I hope that helps!  Please stop by the Moms Panel again with any additional questions you might have.

    Anne Marie
thumbnail image for Anne Marie

Meet the Panelist: Anne Marie, Illinois

Hi everyone!  I'm Anne Marie from Illinois.  I love escaping our long Midwest winters with some fun in the sun at beautiful Walt Disney World Resort!  It seems our family of six is always on the go, and that is one reason why our Disney vacation memories are so special.  We get the opportunity to have fun while spending precious time together.  I enjoy helping family and friends plan their Disney vacations, and I'd love to help you plan yours too! Learn More About Anne Marie

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