Disneyland Sleeping Beauties Castle 60th
  • On Apr 25, 2021
    Ruth from HI Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We have a group of 4 adults planning to go to Disneyland in October 2021. I purchased e-tickets and linked all of them to my account. But now I’m thinking each of us should link out own tickets. How do I unlink the tickets from my account? —Thanks!

    Hiya Ruth!

    Welcome to planDisney! I’m so glad you’re planning on visiting The Happiest Place on Earth with a fun-filled group! I can't wait for you all to experience the magic and excitement of Disneyland Resort together!

    Ruth, you should be able to link the tickets to more than one account, so no need to unlink the tickets. For everyone to link the tickets to their own Disneyland mobile app, have them tap on the three horizontal lines near the bottom right of the screen to reach the main menu. Once they have done this, select “Tickets and Passes” and then the “+” symbol near the upper right corner of the screen. After that, select “Link Tickets & Passes.” This will allow the Guest to enter the number manually or scan each ticket's barcode with their smartphone's camera. If you have already tried this and it doesn’t work, I recommend you call Disneyland Resort’s ticket helpline at (714) 781-4636 to speak to a friendly Cast Member who can help you take care of this issue.

    And do be sure you’ve also made your Theme Park reservations. We can’t wait to welcome you to the magic with your group!

    Have an enchanting time, Ruth!

thumbnail image for Aena

Meet the Panelist: Aena, Texas

Hi friends! Consider me your own Fairy Godmother, full of helpful tips to make your Walt Disney World Resort vacation magical. I'm Aena, wife to my Prince Charming, mom to future Imagineers, and forever a kid at heart. I call Walt Disney World...I mean, Texas home, and spend my time singing Disney tunes. One of my favorite things to do is to stay on property and explore everything the resorts have to offer. I'd love to help you find the best Instagram-worthy spots for your Walt Disney World Resort vacation! Learn More About Aena

Related Video

  • thumbnail image for planDisney Overview

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.