• On Mar 6, 2019
    Mingyang from FL Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I have gotten the annual pass last month, already got my complimentary magic band, but it didn't come with the annual pass slider, it had a note saying they were out of stock, it there anyways I can get them again?

    Hello Mingyang, and welcome to the Disney Parks Moms Panel.  It is my pleasure to assist you with your question about Annual Passholder MagicBands.

    I just called the helpful team at the dedicated V.I.PASSHOLDER SUPPORT help line, (407)-WDW-PASS or (407) 939-7277, who confirmed for me the Passholder MagicBand sliders are currently out of stock.  A new shipment is due in at the end of this month (March 2019).  As soon as they arrive, they will begin to be mailed out to those who did not receive a slider.  I was assured Passholders do not need to do anything to receive their sliders; records have been kept of which MagicBands were sent out without the sliders.  It may take several weeks to get all of the sliders sent out.  I would say if you have not received your slider by the end of May, give the Annual Passholder help line a call or use the Annual Passholder Help Form to email the dedicated Help Team.  I know the Passholder slider is a little thing compared to all the other benefits and discounts associated with the Annual Passholder Program, but I completely understand -- when you are a Passholder, you want to wear it loud and proud!

    Please feel free to visit the Moms Panel again any time if you have any additional questions.

    Enjoy your magical year!

    Anne Marie
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Meet the Panelist: Anne Marie, Illinois

Hi everyone!  I'm Anne Marie from Illinois.  I love escaping our long Midwest winters with some fun in the sun at beautiful Walt Disney World Resort!  It seems our family of six is always on the go, and that is one reason why our Disney vacation memories are so special.  We get the opportunity to have fun while spending precious time together.  I enjoy helping family and friends plan their Disney vacations, and I'd love to help you plan yours too! Learn More About Anne Marie

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