Woman in wheelchair boarding WDW bus
  • On May 15, 2024
    Balkaran from AB Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Good morning, I recently had an Achilles surgery and was wondering I their is still reimbursement if I provide a doctor notice or anything? Thank you,

    Hi there, Balkaran,

    Welcome to planDisney. I hope you're recovering well from your recent surgery! I've heard that a spoonful of sugar helps the medicine go down, so be sure to keep that in mind. 

    It's not clear whether you have a Vacation Package or theme park tickets to visit this summer, but if your procedure is going to derail your plans you may be able to modify your travel dates to visit at another time. I'd recommend reaching out to a Cast Member by phone to discuss your options and determine resort availability. Keep in mind that cancelation or change fees may apply.

    Theme park tickets are non-refundable, but wholly unused tickets will retain their value. If you have new travel dates in mind you can change the date of your unused ticket online. However, if you aren't sure exactly when you'll be ready to visit again, don't worry! The value of unused expired tickets can usually be applied to the purchase of new standard theme park tickets, as long as the new tickets are of equal or greater value.

    Should you decide to stick with your original travel plans please know that accommodations are available for guests with mobility concerns. From wheelchair rentals to accessible queues and attractions, Walt Disney World Resort has got you covered.

    Balkaran, I hope this was helpful. If I've misunderstood your question or you need further assistance please come back and see us again. You are also welcome to reach out to a Cast Member by phone, email or online chat with additional questions or concerns.

    Magic and memories,
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Meet the Panelist: Amy, North Carolina

Hi, I'm Amy- a proud wife, mom, and Disney adult. I'm a natural planner with a flair for the creative, always looking for ways to add a little magical sparkle to our family's day-to-day happenings and once-in-a lifetime moments. You'll find me and my crew visiting the parks from rope drop to close and packing in as much magic as possible to each day of our Walt Disney World Resort vacation. From dining to photo spots and all the details in between, you've got a friend in me! Learn More About Amy

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