Hi Maritza!
Thanks for bringing your question to
planDisney! I am happy to help you find the details for your upcoming Disney vacation! This happens to me all of the time, so I have a few tips to help you out.
My first recommendation is to visit the
Disneyland site. Click on "My Disneyland" and "My Hotel Reservations." You may have already tried this, but check again because there possibly could have been a lag in the update. Sometimes it takes 24 hours to appear online.
If you don't see your reservation listed on the Disneyland site, check the email box for the account you used to book your vacation. You should have received an email confirmation after you booked online. If you find the email, you can visit the Disneyland site, click on "My Hotel Reservations" and then scroll down to "Link a Resort Reservation to My Account." Enter the reservation number that was in the email.
Your
Disneyland Hotel and theme park tickets should appear in the
Disneyland Mobile App. Download the app and enter your reservation number to make sure you have that information at your fingertips while in the park.
If you still can't find your reservation, call (714) 520-5060 between the hours of 7:00 AM to 8:00 PM Pacific Time to speak with a Cast Member.
I hope you have a magical vacation!
Magically,
Stacy