Photo of a large jack'o'latern decoration on Main Street
  • On Oct 13, 2022
    Maritza from AZ Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Good morning I just booked a Disney vacation but I cannot find the details anywhere where do I go to find it

    Hi Maritza!

    Thanks for bringing your question to planDisney! I am happy to help you find the details for your upcoming Disney vacation! This happens to me all of the time, so I have a few tips to help you out. 

    My first recommendation is to visit the Disneyland site. Click on "My Disneyland" and "My Hotel Reservations." You may have already tried this, but check again because there possibly could have been a lag in the update. Sometimes it takes 24 hours to appear online.

    If you don't see your reservation listed on the Disneyland site, check the email box for the account you used to book your vacation. You should have received an email confirmation after you booked online. If you find the email, you can visit the Disneyland site, click on "My Hotel Reservations" and then scroll down to "Link a Resort Reservation to My Account." Enter the reservation number that was in the email. 

    Your Disneyland Hotel and theme park tickets should appear in the Disneyland Mobile App. Download the app and enter your reservation number to make sure you have that information at your fingertips while in the park.

    If you still can't find your reservation, call (714) 520-5060 between the hours of 7:00 AM to 8:00 PM Pacific Time to speak with a Cast Member.  

    I hope you have a magical vacation!
thumbnail image for Stacy

Meet the Panelist: Stacy, South Carolina

My name is Stacy and I'm a native Carolinian, single mom to two amazing teens, and a Walt Disney World fanatic! My kids and I are Disney Annual Passholders and whether we are celebrating a birthday, running a runDisney race, or simply having a craving for a Mickey pretzel, we visit the most magical place on earth as much as possible! I am ecstatic to share the tips and tricks I have learned over the yEARS as part of the planDisney panel!
Learn More About Stacy

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.