• On Oct 1, 2021
    Enrique from Yucatan Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    My girlfriend purchased Memory Maker and linked it to her account, but some of the pictures taken at the parks were scanned with my Magic Band and they are not available for her to download. How can I fix this?

    Welcome to planDisney, Enrique! I’m so happy to know you have all those magical memories saved to your My Disney Experience account! I’m happy to tell you how you can view those pictures you took during your vacation at the Walt Disney World Resort

    Your girlfriend can always download the pictures from her My Disney Experience app and share them with you. You can also link your account to hers. The way to do that is by going to the sign in page of your My Disney Experience account. Choose "My Family & Friends" from the drop-down menu. Scroll down to "Add a Guest," then select "I'll enter their name and age." Once you fill in the information change the age to "18+" you'll see the option below to "Invite this Guest to connect." 

    Choose that option, then enter the email address that your girlfriend used to create her My Disney Experience account. Once the invitation is sent, your girlfriend will receive an email and then accept the invitation. All done! Once you’re connected, you can view all of her PhotoPass photos and she can view yours.  

    Enrique, thanks for stopping in to visit us with your question. If you need help planning a visit in the future, remember that you can always visit us here or at planDisney en Español. ¡Siempre es nuestro placer ayudarte con tus planes!

    ¡Hasta pronto!

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Meet the Panelist: Veronica, Florida

Hello from South Florida!  My name is Veronica.  I'm a wife and mother to two amazing girls.  I'm a bilingual journalist turned stay-at-home mom.  My first visit to the Walt Disney World Resort was at the ripe age of two and I've had the pleasure of visiting every year since!  Now as an adult, I plan my family's fun and memorable vacations.  As a planDisney Panelist, I look forward to helping you craft your magical experience!  Learn More About Veronica

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