Hi there, Ethan,
"
Oh, bother." I'm sorry to hear you have been experiencing difficulty linking your theme park tickets to your account. This sort of issue may be caused by a few things. If linking the tickets to your account in the
Disneyland mobile app or using the
online linking page doesn’t work, your tickets may already be used or have another technical issue. I recommend calling the
Tickets phone line or contacting a Cast Member using the chat feature in the Disneyland app to request that they look up the tickets in their system.
I hope you get a chance to visit the Disneyland Resort soon, Ethan. It’s currently one of my favorite seasons at The Happiest Place on Earth.
Halloween Time at the Disneyland Resort includes amazing seasonal foods, entertainment, and attractions. My family’s favorite is Guardians of the
Galaxy – Monsters After Dark in Disney California Adventure Park.
Please let us know if you have any more questions, Ethan. Have a magical time!
~Tony