Mom With Kids After RunDisney; Mickey Fantasia Hat; Donald Duck Hat; Goofy Hat
  • On Apr 27, 2009
    Mary Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We have a garden view room reservation at the Polynesian. How do we make sure we get a balcony or a patio? First floor patio is desirable since we have an elderly mother and a 6 year old.

    While room requests are not guaranteed, Disney does make every effort to accommodate guests who have a particular room preference.

    The first step in making any room request is to call Disney reservations at 407-W-DISNEY. Explain your room needs to them and ask them to make a note on your file. If you have anyone in your party with a medical need that would be impacted by a particular room type or location, make sure you mention that. An example of this would be that you want to be close to the bus stop because a member of the party has difficulty walking.

    The second step is to follow-up on your room request about a week before you arrive at WDW. Former Moms Panelist Bret does a great job of explaining how to do this HERE.

    Have a great trip to WDW!

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Meet the Panelist: Erin, New York

I have three teenage daughters. We're DVC members obsessed with Disney travel. We've been to Walt Disney World countless times and have visited Disneyland & Disneyland Paris. We've taken several Adventures by Disney and Disney Cruise trips. Learn More About Erin

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