Mom And Son Spaceship Earth
  • On Apr 27, 2009
    Mary Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    We have a garden view room reservation at the Polynesian. How do we make sure we get a balcony or a patio? First floor patio is desirable since we have an elderly mother and a 6 year old.

    While room requests are not guaranteed, Disney does make every effort to accommodate guests who have a particular room preference.

    The first step in making any room request is to call Disney reservations at 407-W-DISNEY. Explain your room needs to them and ask them to make a note on your file. If you have anyone in your party with a medical need that would be impacted by a particular room type or location, make sure you mention that. An example of this would be that you want to be close to the bus stop because a member of the party has difficulty walking.

    The second step is to follow-up on your room request about a week before you arrive at WDW. Former Moms Panelist Bret does a great job of explaining how to do this HERE.

    Have a great trip to WDW!

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Meet the Panelist: Erin, New York

I have three teenage daughters. We're DVC members obsessed with Disney travel. We've been to Walt Disney World countless times and have visited Disneyland & Disneyland Paris. We've taken several Adventures by Disney and Disney Cruise trips. Learn More About Erin

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