Hiya, Dawn! I hope you had a
picture-perfect vacation at
Walt Disney World Resort. Unpacking luggage and returning to the regular world can be a tough re-entry. Looking at all the moments, smiles and magic captured by
Disney PhotoPass helps soften the landing.
I am glad you stopped by planDisney with this question. You and I are in the same post-Disney vacation phase: downloading the photos and reliving the moments. I am sorry you are having trouble with the site.
This seems so simple, but have you selected a photo? Once you have, the "Download" button
automagically appears at the top of the page. Go to your
PhotoPass Gallery, hover over an image and click on the checkmark in the top right corner. The checkmark should turn green, and the "Download" button should come into
focus at the top of the page.
You will also find the "Select all visible media" button. With more than 300 pictures, this option helped me
snap up all my images in a
flash!
I hope this does the trick! If not, you can
call Disney PhotoPass. The amazing Cast Members can help
zoom in on some options to resolve the issue.
When you are ready to plan your next trip to the Most Magical Place on Earth, please come back to
planDisney with any questions. Together, we really
click!
Say Cheese!
Jana