Cinderella Castle Detail
  • On May 10, 2022
    Kristine from FL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    My friend is 16 and bought her ticket online using her dads credit card how can she pick up the ticket?

    Welcome to planDisney, Kristine!  We are glad you brought your question to us.

    I'm about to make things much easier for your friend!  It is not necessary to pick up a physical ticket for theme park entry.  Once the ticket has been linked to your friend's profile in My Disney Experience, she can create a Disney MagicMobile pass and save it to the digital wallet on her mobile device.  To create a Disney MagicMobile pass, click on the menu button in the lower right corner of the home screen of the My Disney Experience mobile app.  Select "Disney MagicMobile" and follow the prompts to create a pass and save it to a digital wallet.  Your friend can then use her device to scan into the parks.  To create Disney MagicMobile passes for additional Guests, use the blue plus button at the top of the Disney MagicMobile screen.

    If your friend would prefer to pick up a physical ticket card, make sure she brings a photo ID and the purchase confirmation email.  Will call tickets may be picked up at theme park ticket windows and the Disney Ticket Center at Disney Springs.

    As a reminder, at this time all Guests ages 3 and up will need a Disney Park Pass theme park reservation in addition to valid admission in order to enter a theme park.

    I hope that helps!  Please stop by planDisney again with any additional questions you may have.

    Anne Marie
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Meet the Panelist: Anne Marie, Illinois

Hi everyone!  I'm Anne Marie from Illinois.  I love escaping our long Midwest winters with some fun in the sun at beautiful Walt Disney World Resort!  It seems our family of six is always on the go, and that is one reason why our Disney vacation memories are so special.  We get the opportunity to have fun while spending precious time together.  I enjoy helping family and friends plan their Disney vacations, and I'd love to help you plan yours too! Learn More About Anne Marie

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