Mobile Ordering
  • On Jun 2, 2024
    John Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Forgotten reservation time

    Greetings, John, and welcome to planDisney! I always get excited when international guests plan Walt Disney World Resort visits because it really is a small world, after all. It sounds like you're looking for a missing dining reservation, so let's do some troubleshooting.

    When you made the dining reservation, it was probably linked to the account you were signed into. So, my first suggestion is to ensure you're logged into the correct My Disney Experience account. If you made the reservation over the phone or inside a theme park, you'll need the confirmation number to link it to your account, so perhaps it's in an email you received from Disney. 

    If none of these steps solve the mystery, you can try the chat feature in your mobile app. You might have to do some searching, but on my app here in the States, "Chat With Us" is under the Help & Feedback section near the bottom of the Welcome screen. You can enter your question about your reservation and the Cast Member will probably ask for dates and other details to help track it down. 

    My final suggestion is to contact Disney Dining, but international rates will apply to the US number. They will also need to know the email linked to your account and a date range for the meal in question. I'm sending pixie dust and clocks so you'll find the details for your reservation in time!

    I recently discovered the ease of mobile ordering at quick-service restaurants at Walt Disney World. You can review menus, choose a return time, and even pay on your app. I enjoy a good table-service meal, but mobile ordering delicious food is at your fingertips when you're on the go!

    John, I hope your next Disney holiday is full of magic and yummy meals. Please stop by planDisney anytime! Cheerio!

    Magic awaits,
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Meet the Panelist: Elaine, Florida

Bright Suns! I'm Elaine, a retired teacher dividing my time between my home state of Kentucky and the Sunshine State. I married my college sweetheart, and now that our only son is grown, we are exploring the empty-nest life. My family has been visiting Walt Disney World Resort for over 25 years, so if you have questions about adult-only visits, plant-based meals, thrill attractions, and Florida-resident perks, I'm here for you in full Force. Like Yoda would say, "Trips, we will plan!" Learn More About Elaine

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