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  • On Nov 21, 2022
    Danielle from OH Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I forgot to have. Photographer scan my magic band. Can I still get that picture somehow if I know day, time and location?

    Hiya, Danielle! Welcome to planDisney!

    Oh boy! It sounds like you've just returned from a magical trip to Walt Disney World Resort. This is the most wonderful time of the year with cooler temperatures and a whisper of the holidays in the air. I hope you've come home with many happy memories! My favorite way to hold on to those memories is through photos, and I'd love to help you with your missing Disney PhotoPass photo.

    Danielle, Disney PhotoPass photos can be downloaded up to 45 days from the date they're taken. Since it appears as though you're well within the timeframe, I'm hoping that this is a simple solution for you! Knowing the date, time, and location will be very helpful in locating your missing photo. All you need to do is contact the team at Disney PhotoPass service and report the missing photo. This team will be happy to do everything they can to locate it and connect it to your account! This would be my preferred method, but you are also welcome to contact the Disney PhotoPass Guest Support team at (407) 560-4300. 

    I'm sending you all the faith, trust, and pixie dust that you're quickly reunited with your photo! If you have any other questions, please feel free to visit us again.

    You've got a friend in me!
    Michelle
thumbnail image for Michelle

Meet the Panelist: Michelle, Pennsylvania

Hello from Mister Rogers' Neighborhood, also known as Pittsburgh! My husband and I live in a little town that we affectionately call Main Street, U.S.A. where we often find ourselves seeking out ice cream, finding new adventures, and having lightsaber battles in our backyard. While we love to travel to galaxies far, far away, we consider Walt Disney World Resort our second home and I can't wait to help you add even more magic to your Disney vacations! Learn More About Michelle

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