Hi Yosmery,
I’m truly sorry to hear about the cancellation of your flight, which has disrupted your plans for a magical day at the Walt Disney World Resort. I understand the disappointment that comes with such unexpected changes, especially when anticipation for the adventure ahead is at its peak.
I share in the excitement that builds before a visit to the Walt Disney World Resort, and it's sad when unforeseen circumstances interfere with those plans. I sincerely hope that your rescheduled flight will bring you smoothly to Disney, without any further bumps in the road.
Regarding your ticket options, it seems you have a date-based
Theme Park Ticket. In this case, I recommend reaching out directly to the Walt Disney World Resort. You can do this by calling the phone number for
“Existing Tickets”, which you can find linked here. Alternatively, you can stop by any
Guest Relations location which can be found at all four theme parks and
Disney Springs. They'll be more than happy to assist you in navigating your options.
I understand that flexibility is key during times like these, and our dedicated team at Guest Relations is here to help ensure that your Disney experience remains as magical as possible, despite the unexpected detour.
Wishing you a swift resolution and a magical time!
~Heather