Family fun on board
  • On Apr 3, 2023
    Theresa from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hello! We just finished our cruise and I had purchased a photo package prior to our trip. When can I access my photos taken during the cruise? Thank you!

    Hi, Theresa! Welcome back from your Disney Cruise Line vacation! I’m always sad to disembark, but knowing I have a treasure trove of pictures waiting for me helps a little. Let’s dive in and find your photographs together!

    It’s recommended that you use a computer to access your photos. On the Disney Cruise Line website, navigate to Already Booked > My Cruise Photos. It can take up to 48 hours after your cruise for all your images to be synced to your account.

    If this was your first Disney Cruise, you might need to link the pictures to your account using your new Castaway Club ID number. Sign in to your Disney Profile on the Disney Cruise Line website. Navigate to Already Booked > My Profile in the My Account section. Click "Membership & Passes," and you’ll see your Castaway Club ID next to the tilted anchor. Return to My Cruise Photos and enter your 8-digit Castaway Club ID to link the photos to your Disney account. It can take up to 60 minutes for the watermark to disappear from the pictures once they are claimed. 

    The professional photos you purchased during your sailing are now ready to be shared or printed. To download pictures individually, click the greyed-out check mark at the top right of an image in your gallery. Once you click on the photo you want to download, the check mark will turn green. Click "Select all Visible Media" to download the entire gallery. You may notice that your pictures are downloaded in batches, depending on how many images you have. You can unzip each folder and save your photos to the desired location. 

    I hope this information makes you smile as you view the magical memories you made on board. Please let us know if you have any further questions.

    SEAS the adventure! 

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Meet the Panelist: Tracie, Florida

Ahoy! Just like Moana, I feel the irresistible call of the sea. I think the best vacation is aboard a Disney Cruise Line ship – thankfully, my family agrees. Whether savoring gelato in Italy, snorkeling in Mexico, or basking in the sea breeze on deck, each destination fills us with memories to last a lifetime. I look forward to helping your family plan a Disney Cruise Line adventure brimming with cherished moments!

Learn More About Tracie

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