Hiya Elizabeth,
Welcome to planDisney! Thank you for submitting your question to us.
I may not be a
fairy godmother, but I am happy to help you with your question! “If you'd lost all your faith, I couldn't be here. And here I am!”
Be sure to download the Disneyland app and log into your MyDisney account. Click on the (☰) at the bottom right-hand of the screen and then tap "My Tickets & Passes." You should be able to see your
theme park tickets on this page. If you purchased tickets outside of the
official Disneyland Resort website or
Disneyland app, you will have to manually upload your ticket numbers. Simply tap on the (+) in the top right corner and select “Link Tickets & Passes”. You can either take a picture of the confirmation barcode, tap your
MagicBand+, or type the confirmation code and “bibbidi bobbidi boo”! Your theme park tickets are now in your MyDisney account!
If you still experience difficulty locating ticket information, you can also speak with a Cast Member on the
Tickets line who would be happy to help you find your ticket information and answer any questions. Then all that’s left is to count down the days until your next visit to the Happiest Place on Earth! “No matter how your heart is grieving, if you keep on believing. A dream that you wish will come true!”
If you have other questions about the Disneyland Resort, remember - you’ve got a friend in me!
Tiffany