Epcot and monorail at night
  • On Apr 13, 2022
    Susanna from NJ Asked

    Where can I find my theme park ticket purchase history? I bought tickets last year and need to make a reservation but can't find them in my account.

    Hiya, Susanna! I'm so glad you found the second star to the right and followed it straight on to planDisney!

    Oh boy! I'm so excited to hear that you're headed to The Most Magical Place on Earth this June! There will be magic waiting for you around every corner with The Walt Disney World 50th Anniversary Celebration in full swing. Be sure to check out the Beacons of Magic, which like up the night in new and exciting ways! My favorite is in EPCOT - you won't want to miss it!

    It sounds like you're looking for the theme park tickets you've previously purchased and I'd love to help you take a few next steps to locate them. First, log into your account online. Hover your mouse over the My Disney Experience tab and click My Plans. Scroll down past My Plans, Reservations and Tickets and toggle over to Tickets and Memory Maker. If you purchased your tickets online with your My Disney Experience account, you should be able to see your tickets listed here. Please note the ticket expiration dates! If you purchased them online but you don't see them in Tickets and Memory Maker, you may want to do a search through your email and link them using the Link Reservations and Purchases page.

    If the above steps don't work for you, my next best piece of advice would be to reach out to one of the wonderful Cast Members. They will be happy to help you link your tickets to your account so you can make your Theme Park Reservations using the Disney Park Pass system! If you do decide to call a Cast Member, I have two tips for you. First, try calling right when phone lines open at 7:00 AM EST so you have the shortest wait times on the phone. Second, have a little extra patience! Cast Members' help has been in high demand and they work hard to make every Guest's day the BEST. DAY. EVER! They're truly like real-life fairy godparents who do their best to stretch their magic wands as far as they can reach. I'm sure some extra kindness and a friendly voice will be warmly welcomed!

    Susanna, I'm sending you all the faith, trust, and pixie dust as you put the finishing touches on your magical vacation! If you have any other questions, please visit us again. After all, you've got a friend in me!

    See ya real soon!
    Michelle
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Meet the Panelist: Michelle, Pennsylvania

Why hello, dreamers of all ages! I’m a lightsaber-wielding, Mickey waffle-loving, adventure-seeking kid at heart! My husband and our pup live in a little town near Pittsburgh that we affectionately call Main Street, U.S.A. We consider Walt Disney World Resort our second home and I’m so excited to help you add even more magic to your Disney vacation! Learn More About Michelle

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