• On May 26, 2019
    Jamie from FL Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Where can I find the cancellation policy for cruises, specifically for concierge rooms

    Welcome aboard, Jamie!

    Sailing with Disney Cruise Line is my family's favorite way to vacation. Not only to do have the most amazing floating resort in the world on the ship, but we unpack just once and are magically transported to a new port each day! It's the way to travel for sure!

    Hopefully you'll find the perfect Disney Cruise itinerary for your family and you'll book it and be all set to enjoy all of the magic that is included in every Disney Cruise Line vacation. However, if you have to cancel for some reason, Disney lays out the cancellation policy very clearly, so it's a good idea to check that out before you book your trip. As you'll see on that webpage, the cancellation policy is different based on length of cruise, itinerary, and if you're a Concierge guest. While the details are subject to change, currently, for Concierge Staterooms, no matter how long the sailing, canceling the cruise 90 or more days prior to sailing will result in just the loss of your deposit. 89-56 days prior to sailing, you'll still be paying 50% of the cost per guest. 55-30 days prior, 75% of the cruise cost per guest will still be charged. 29 days or less prior to sailing, the entire cost will still be charged. Please remember, the details for other categories are listed on the website, as is this information that I mentioned is specifically for Concierge Staterooms, and more details for this are listed online too.

    Guests are encouraged to purchase Vacation Protection Insurance when they book, especially if health or other issues might cause cancellation of the trip.

    However, hopefully you'll be booked and ready to set sail for what is sure to be the most magical adventure out there, Jamie! It always is special when my family sails with Disney, so I just know you're in for an amazing trip too!

    Have fun planning, and please stop back again with any other questions as you continue to count down to the big sail date! We're happy to help!


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Meet the Panelist: Marcy, Ohio

Welcome aboard! I'm the mom of two tween/teen Castaway Clubbers who would live on any of the Disney ships if they could. I would love to help your family discover the magic that awaits you on the open seas with Disney Cruise Line. Learn More About Marcy

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