• On Jan 14, 2017
    Sara from MI Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We are a few days from the window for online check in for our first Disney cruise in April. Our passports have not arrived yet. What should I put for the info when I do the check in and can I change that info when our passports arrive?

    Welcome aboard, Sara! Isn't it exciting when the big day arrives to begin your online check-in with Disney Cruise Line? That means that your cruise is getting closer and closer! I'm sure you have a growing list of all of the fun activities you're hoping to do while you are onboard and in the beautiful ports of call!

    I'm sorry your passports haven't arrived yet, but don't worry about it as far as the beginning of online check-in. You do not need to fully complete online check-in that first day. The reason you will want to log on as soon as your window for check-in begins is that you'll want to get the earliest access you can to booking all the fun extras like special character events, Port Adventures, and Adult Exclusive Dining, among other fun things that do tend to book up quickly! Without your passports entered, you can still book the activities you'd like. Then, just go ahead and fill in as much of the check-in information as you can, leaving the passport number spots blank for now. Just be sure that once your passports do arrive, you go back to your check-in to complete it and print your cruise documents at the end. You won't need those until you check in at the port terminal, so there isn't a rush to completely finalize your online check-in just yet. As long as you get all the activities booked that you have your heart set on, that's the only real urgency right now! 

    I hope that information helps as you count down these last days until you set sail!
    Have a magical cruise, Sara!
thumbnail image for Marcy

Meet the Panelist: Marcy, Ohio

Welcome aboard! I'm the mom of two tween/teen Castaway Clubbers who would live on any of the Disney ships if they could. I would love to help your family discover the magic that awaits you on the open seas with Disney Cruise Line. Learn More About Marcy

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.