Disneyland Sleeping Beauties Castle 60th
  • On Jun 3, 2022
    Billie from IL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I fell yesterday and not in shape to attend Disney Land with family in CA. I’m from Illinois and not coming back. How can I get a refund on my one day ticket?

    Hi, Billie! I'm so sad to hear about your recent fall. Several years ago, I was in a similar situation right before traveling, so I'm happy to help.  

    Unfortunately, Disneyland theme park tickets are non-refundable once purchased. 1-day tickets purchased this year are valid till December 2023, so they can be used for a future visit or gifted to another person, which might be your best option. In this case, you will need to supply the ticket number located under the barcode to the lucky recipient you are gifting it to, and then they can link that number to their Disneyland Mobile app. To link it to their account, have them open their app, click the three stacked lines, then click Tickets and Passes. They will use the + sign in the top corner to link the ticket number.

    Something else to consider is that Disneyland Resort rents out Electric Conveyance Vehicles (ECVs) to guests with mobility issues. Depending on the severity of your injuries, this might be an alternative to canceling your trip.

    I'm sending some pixie dust your way, Billie! The planDisney team hopes you're on the mend soon!

    Eean
thumbnail image for Eean

Meet the Panelist: Eean, Pennsylvania

Hi, I'm Eean from Pennsylvania! I may have an unusual name, but my passion for Disney is not unique. It's incredible how many people you can find who love talking about "The Most Magical Place On Earth!" I'm that mom who always has her ears perked at PTO meetings, in the grocery store aisle, or at my monthly Bunco club for an opportunity to give someone a planning tip to help make their vacation even more magical. Learn More About Eean

Related Video

  • thumbnail image for A Look Inside The Haunted Mansion Ballroom | planDisney Podcast - Episode 3

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.
x

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.


Or you can continue browsing without updating.