• On Jul 29, 2021
    Jennifer from MI Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hello! In Feb we'll be doing a split-stay between the Swan and Bay Lake. Will order groceries - is there an easy way to move them to our new resort with luggage? Will the groceries need to be packed in our bags? What if there's cold items?

    Hi Jennifer!

    Welcome to planDisney! February is a great time to visit the Walt Disney World Resort, especially if you’ll be coming from northern climates like Michigan. We live in Indiana, literally just steps from the Michigan State line and I know getting away in February makes those winters feel just a little more magical.

    Just this week, it was announced that Disney would no longer be transferring perishable groceries between Disney Resort Collection Hotels. As someone who frequently does split-stays, this was sad news for me. Usually, we have Bell Services move both our bags and groceries. I’ve been thinking about the best way to do this for our own February vacation and I’m happy to share those ideas with you!

    If you have non-perishable food items, such as boxes of cereal, bread, or snack items, those can be packed in your luggage or separate bags and can be moved for you. Cold items that require refrigeration or to be kept frozen are the type that can no longer be accommodated. While you could consider packing your cold items in a cooler, I wouldn’t try this with anything that could go bad or spoil. Sometimes luggage transfer can take many hours, and so even with a cooler, things may not stay cold enough for food safety.

    The first option is to move your cold items yourself. This might be where a cooler would come in handy. You would need to pack your cold items and then take Disney transportation, taxi, or rideshare service to your second resort. Bell services at both resorts will happily keep your items cold, at the beginning or end of your stay, they just won’t be responsible for the actual transfer of the items. Given the low cost of a ride-share, I think this may be the option I choose for my trip.

    The second option is to do two, smaller grocery orders. Since rooms at the Walt Disney World Swan don’t have a kitchen, perhaps you may want to try to get by with fewer items initially and wait to have your main grocery order delivered to Bay Lake Tower at Disney's Contemporary Resort? Also, with services like Amazon Fresh, some Guests find it easier and less wasteful to do smaller orders.

    I know this change isn’t an exciting one for some of us, but I’m sure we will all find ways to adjust. I’ve been meaning to try Amazon delivery and maybe this is just the time to try it out! Please let me know if you have any additional questions I can help with, Jennifer.

    Have a Magical Day!
    - Kate
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Meet the Panelist: Kate, Indiana

"Welcome Home!" I'm Kate, a mom and nurse from Indiana. A lifelong Disney fan, Disney Vacation Club opened a world of vacation possibilities for our family. I’ve traveled with young children and those young at heart, planned romantic trips for two and made FastPass+ reservations for an entire marching band! Whether dining with Mickey, surfing in Hawaii, or relaxing around the pool we make the most of our Disney Vacation Club Membership. For this nurse, every day is better with a little dose of Disney! Learn More About Kate

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