AA; Disabled girl; Cinderella; Cinderella's castle; Magic Kingdom; meet and greet
  • On May 29, 2024
    Aimee from CT Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi! Our family of 4 visits WDW a few times a year. Our 8yo uses DAS to help her access the parks. Next year we’ll be visiting with her grandparents for the first time! Are grandparents considered to be immediate family in the new DAS system? Thank you!

    Hello, Aimee!

    Thanks for bringing your question to planDisney. I'm happy to share the most recent updates we've seen to Disability Access Service (DAS).

    When we first learned of the changes that were implemented on May 20, 2024, I had the very same question. I know some families have grandparents or other extended relatives that live in the same home, so I was curious if they would be considered immediate family in this instance. Unfortunately, I haven't been able to get a firm answer to that question.

    Current guidelines state that DAS registration is valid for the eligible guest and three additional party members. It's my understanding that you can select different guests up to that maximum party size per attraction or experience, as long as the DAS-eligible guest is included in that party. I'd recommend speaking with a member of the approval team regarding your specific family situation to get a more clear answer.

    Since you mentioned visiting next year you'll want to keep in mind that DAS approvals are currently valid for up to 120 days, or for the length of ticket, depending on which duration is shorter. After that, new approvals must be obtained for successive trips. Keep in mind that a past approval does not automatically generate a future approval. You'll want to review the registration process and guidelines so you're prepared when the time comes. Registration can be completed via Live Virtual Chat up to 30 days before arrival, assuming valid theme park admission is linked for each member of your party.

    I'd also like to share this helpful guide to Sensory Experience Details and Accessibility Planning Guide & Recommendations as you consider which experiences will be best enjoyed during your multi-generational visit. There is so much magic awaiting your family, I'm excited for you to get the fun started!

    Aimee, please come back and see us again with more planning questions. We're always glad to help!

    Wishing you magic and memories,
thumbnail image for Amy

Meet the Panelist: Amy, North Carolina

Hi, I'm Amy- a proud wife, mom, and Disney adult. I'm a natural planner with a flair for the creative, always looking for ways to add a little magical sparkle to our family's day-to-day happenings and once-in-a lifetime moments. You'll find me and my crew visiting the parks from rope drop to close and packing in as much magic as possible to each day of our Walt Disney World Resort vacation. From dining to photo spots and all the details in between, you've got a friend in me! Learn More About Amy

Related Video

  • thumbnail image for Scavenger Hunt Fun at Walt Disney World With Your Little Ones

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.