Couple on Main Street, U.S.A.
  • On Feb 8, 2021
    Shannon from WA Asked

    My family of 4 is travelling with other family, we have added each other to our friends and family list on the Disneyworld app, but I was wondering if there was a way to make it so all the adults could manage everyone? For virtual queue?

    Welcome, Shannon! 

    I recently planned a trip to the Most Magical Place on Earth with my sister, and what we discovered was that although the adult's accounts were linked, we were unable to see plans for the other family's children. When I contacted Guest Services I learned that a minor's account can only be linked to one adult, so you will not be able to make plans for other minors, even those that are in your Family & Friends list

    What my family did was to make one master My Disney Experience account for our group and use it for everyone's tickets. That way, each adult could log in and see our plans and manage our tickets. If this is not an option for you, you could have one adult manage all tickets for the children while keeping the adults separate. Alternatively, each family could log on at 7:00 am to get a boarding pass for Star Wars: Rise of the Resistance

    To change the children to a different My Disney Experience account you will need to call the friendly Cast Members at  (407) 939-5277, and the tech support team should be able to help. 

    I hope that this gave you a bit of guidance, Shannon. Please come back here if we can help figure out where to play, stay, or dine at Walt Disney World Resort. 

    See you real soon!

    Sarah B. 
thumbnail image for Sarah

Meet the Panelist: Sarah, Georgia

Hi There! I’m Sarah from Atlanta, GA. Together, my Disney-loving husband and I have two amazing kids and love nothing more than running away to the Walt Disney World Resort every chance that we get. When we are not wandering around the resorts, we love to indulge our sweet tooth with all the snacks we can find. I am passionate about making sure the magic reaches kids of all ages, from the smallest to the biggest, because we are all kids at Walt Disney World! Learn More About Sarah

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