• On Mar 15, 2019
    Jacob from FL Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    My Family and I are Sailing on the Dream and we have a concern, two members of our party are in scooters and it can be difficult to get into cramped spaces is there alternate locations we can attend the Muster Drill that might make it easier for them?

    Ahoy Jacob!

    Welcome to the Disney Parks Moms Panel.  I am very excited that you will be cruising with Captain Mickey on the Disney Dream next month!  

    I can certainly understand your concern for the guests in your party and their accessibility for the muster drill and any emergency during your sailing.  Safety and accessibility for all guests is a top priority for Disney Cruise Line.  Each muster location is accessible and has space for anyone using mobility assistance devices including scooters.  Guests can remain on their scooters during the muster drill as well.

    To make the process easier, you can arrive at your muster station before the start of the scheduled muster drill to help easily locate a place for them to comfortably park for the duration of the drill.  A Cast Member will also be available at the start of the drill to help.  Once the drill starts, the elevators and common areas can fill up quickly, so an early arrival may make their path to the muster station easier.  The scheduled time of the muster drill will be announced over the speaker system and also be provided to you when you check in at the cruise terminal.  You can find your muster location on your Key to the World Card and on the back of your stateroom door.

    I would also recommend contacting Disney Cruise Line Special Services to inform them you have guests in your party that will be utilizing a mobility device.  They can provide any additional recommendations or make arrangements to provide the best experience for your party while onboard.

    Enjoy making magical memories with all of your pirate crew!  Angie
thumbnail image for Angie

Meet the Panelist: Angie, Minnesota

Hello there Castaways! I have followed the adventures of mermaids and pirates alike since I was a young princess myself.  Disney and the sea are two of my passions.  My husband and I, along with our two little adventurers, love traveling the world sailing on Disney Cruise Line.  Let's work together to chart a course to a vacation that you will remember for a lifetime! Learn More About Angie

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