Check in at Disney's Art of Animation
  • On May 19, 2021
    Lauren from FL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi! I have a family room reservation at AoA hotel. The reservation is under my name but my family is going to be there before me? Will they be able to get through the gate to get into the room? Also, how many cars are we allowed to bring?

    Welcome to planDisney, Lauren!

    I love the way Disney's Art of Animation Resort draws Guests into Disney and Pixar classics like The Lion King and Cars. My children were amazed the first time we visited Disney's Art of Animation Resort and saw all of the unique Disney touches.

    Disney is strongly recommending Guests use Online Check-In to aid in social distancing efforts and avoid delays. "When you use the Direct-to-Room service, you provide us in advance of your arrival with information typically collected during a traditional check-in at the Front Desk. On arrival day, you'll receive notifications on your mobile device (based on communication preferences you have opted into) with real-time updates, including when your room is ready and what your room number is."

    You can begin the online check-in process now on or with the My Disney Experience app. As long as each family member is listed on your reservation and online check-in is completed, your family should be able to proceed to your family suite when it's ready. Remember to bring your MagicBands with you or set up the Unlock Door feature on your smartphone. 

    When our family travels to Walt Disney World Resort, we typically have two cars. I have never had any trouble receiving two parking passes from the Front Desk at any Disney Resorts Collection hotel. If you would like more information on check-in or parking, you may call Art of Animation at (407) 938-7000 to speak with a Cast Member.

    Did you know that if you have a credit card on file there's no need to stop by the Front Desk to check out of your room? Simply leave your room any time before 11:00 a.m. on the morning of your departure. If you're not leaving town immediately, you can store your luggage with Bell Services. Disney will send an email with any itemized hotel charges or you can view your charges on the My Disney Experience app.

    Be sure to take advantage of the Disney Skyliner during your stay at Disney's Art of Animation Resort. This magical gondola system offers Guests a special bird's-eye view as it transports you to Epcot and Disney's Hollywood Studios. The themed gondolas are fun to see gliding across the sky and riding in one adds an extra bit of pixie dust to your day.

    Lauren, please stop by planDisney again if we can help you any further before your upcoming Walt Disney World vacation. 

    Have a magical day!
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Meet the Panelist: Bob, North Carolina

Hey there, hi there, ho there! You're as welcome as can be! I'm Bob and I'm a husband and father of four who loves the magic of Disney. Like Mickey Mouse, I consider myself to be a friend to everyone. My family enjoys visiting Walt Disney World Resort or one of Disney's Beach Resorts annually. Helping others experience the magic of Disney is something I thoroughly enjoy. Learn More About Bob

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