Welcome Andrea,
I am happy to help with your inquiry and thrilled to hEAR of your wish to
return to Walt Disney World. Many Guests were affected by the shutdown and Walt Disney World is making every effort to continue to spread the magic to those whose vacation and tickets were affected.
Guests who have partially used tickets, with a purchase date through June 6, 2020, and a valid use period beginning March 12, 2020, or later, can use their tickets through September 26, 2021. If you are unable to visit, in this time frame, you may use the value of your ticket towards the purchase of a new ticket at a later date. I recommend Guests contact (407) 566-4985 and speak to a Cast Member to further assist in your endeavor of evaluating your ticket conundrum. They can then set you on the right track and, if applicable, link whatever remaining days to your My Disney Experience.
2021 is evolving into an impressive year at Walt Disney World, from exciting updates to classic attractions, the innovative revitalization happening around Epcot, the debut of Remy’s Ratatouille Adventure and the much anticipated
50th Anniversary of Walt Disney World; this is the yEAR to start anew. Stay up to date by following the
Disney Parks Blog, check us out on Instagram
(@plandisneypanel) for more Disney Magic and feel free to ask us any further curiouser and curiouser questions you may have.
Have a Practically Perfect Day,
Amy M.