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Mom And Daughter; Animal Kingdom
  • On Jan 26, 2012
    Shelley from ME Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    we are a family of 5 with park passes left over. Some with names and some old paper passes with last name only. Does it matter who in the family uses the paper passes because I do not know which family member originally used the passes. Thanks

    Hi, Shelley!  I totally feel your pain!  As a family of five, it can be hard to keep track of those passes, especially older ones that weren't as clearly marked.

    The best thing for you to do is head right to Guest Services when you arrive at the theme park.  What they will likely do is trade your old passes in for the newer passes, which will eliminate any confusion at the turnstiles when you go in.  

    Have a photo identification with you - like your drivers' license - so they can see that the name is the same.  It only takes a few minutes to transfer your unused park days onto new passes, and you'll be on your way in no time!

    You can absolutely try to go right to the turnstile, but if your pass was purchased after the biometric scanners went into place, your pass may be rejected if used by the wrong person.  The visit to Guest Services may end up saving you time in the long run.

    Have a great visit to Walt Disney World!
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Meet the Panelist: Anna, New Jersey

My name is Anna and I am a retired teacher with a J.D., a proud Navy wife with 30+ years of experience, mom to three daughters and a son-in-law, and grandmom to three tiny Disney fans. I have planned vacations for all sorts of special occasions and celebrations, but I really enjoy DVC vacations, helping military families, and assisting those with special dietary needs.    Learn More About Anna

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