• On Jun 15, 2017
    Amanda from TX Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    My family and I did a one day visit and I am trying to purchase the Memory Maker one day package but for some reason it repeatedly tells me that my credit card information cannot be saved. Who can I contact to get my memory maker purchase and access

    Dear Amanda,

    Thanks for reaching out to us here at the Disney Parks Moms Panel with your question about the Memory Maker one-day purchase.

    If you are having trouble with your Memory Maker purchase, I suggest submitting a request for help directly to them. They will be able to figure out exactly what the issue is. Sometimes there is some small glitch and it doesn't populate correctly.

    Hope that helps you to find your magical memories!

    - Jan K. 
thumbnail image for Jan

Meet the Panelist: Jan, New Jersey

Hello there, Mouseketeers! I am a mother of three and live with my beautiful wife in New Jersey! I spent many years as a Registered Nurse in a pediatric intensive care unit, and I am now a professor of Nursing. I volunteer in my community and I enjoy taking my children here, there, and everywhere. I love to help my friends and family plan their Walt Disney World Resort vacations and I'm thrilled to be a planDisney Panelist to do just that! Learn More About Jan

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