dlr dining 08
  • On Jan 30, 2023
    Jessica from NV Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    My family has Magic Keys. We purchased them last year. My husband and daughter bought them separately and their magic key discounts don’t show up on the app. The magic key pass shows up but when they mobile order food the discount isn’t there. Please help

    Hello there, Jessica! Welcome to planDisney. And congratulations on being Magic Key holders! I love the sense of pride I feel being an Annual Passholder. And those discounts....chef's kiss! I see you have an upcoming trip this month, so let's see if we can figure out how to activate that discount for your family members.

    The first step is ensuring everyone's pass is linked to their account. From each of your Disneyland Mobile Apps, tap on the Tickets and Passes tile from the main menu. If your Magic Keys are already linked, they will be displayed.  If not, tap Link Tickets and Passes and follow the instructions.

    If you still have problems after linking the passes, I'd suggest calling the Magic Key Holder number so a friendly Cast Member can help troubleshoot the issue. 

    Keep in mind that not all restaurants offer discounts, and the amount of the discount can vary. Before my visits, I like to list in my phone notes the restaurants that offer discounts

    I hope you have the most magical time on your visit, Jessica! And stop by planDisney anytime to chat about any planning questions you might have.

    Magic awaits,

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Meet the Panelist: Elaine, Florida

Bright Suns! I'm Elaine, a retired teacher dividing my time between my home state of Kentucky and the Sunshine State. I married my college sweetheart, and now that our only son is grown, we are exploring the empty-nest life. My family has been visiting Walt Disney World Resort for over 25 years, so if you have questions about adult-only visits, plant-based meals, thrill attractions, and Florida-resident perks, I'm here for you in full Force. Like Yoda would say, "Trips, we will plan!" Learn More About Elaine

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