Family outside Grand Floridian
  • On May 30, 2022
    Liliana from FL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    my family bought 3 tickets, but she bought them as a gift for mom. they live in El Salvador. is said in the email that they need to pick them up in 24 hours, or they can wait tell they are in florida?

    Hi Liliana and welcome to planDisney! It sounds like you have a family visit to the Walt Disney World Resort coming up in a few weeks! Thanks for sending us your planning question. 

    There’s no need to worry about those theme park tickets, because your family members can pick them up at a Will Call window at any of the four theme parks with their confirmation email, credit card they used to purchase the tickets and a valid government issued ID when they arrive in Florida. 

    Before your visit later this month, make sure that your group has made Disney Park Pass reservations for the theme parks. You will be able to make those reservations with the confirmation number your family member received. Just log on to your My Disney Experience account to link your theme park tickets to your account and get the process started.

    I like to use this webpage to link theme park tickets, because there are a few diagrams on it to help you find the confirmation numbers, depending on what kind of theme park ticket was purchased. 

    Liliana, please feel free to come back to see us here or at planDisney en Español. ¡Siempre es nuestro placer ayudarte con todos los detalles de tu próxima visita!

    ¡Hasta pronto!


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Meet the Panelist: Veronica, Florida

Hello from South Florida!  My name is Veronica.  I'm a wife and mother to two amazing girls.  I'm a bilingual journalist turned stay-at-home mom.  My first visit to the Walt Disney World Resort was at the ripe age of two and I've had the pleasure of visiting every year since!  Now as an adult, I plan my family's fun and memorable vacations.  As a planDisney Panelist, I look forward to helping you craft your magical experience!  Learn More About Veronica

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