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  • On May 23, 2024
    Alison from OR Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hello! My family and I have booked two day hopper Pass tickets with Genie plus. One person may not be able to make it. Are we able to transfer their ticket to another person‘s name? Thank you!

    A warm planDisney welcome to you, Alison. Fellow Oregonian here, and I'm thrilled to help with your question.

    I'm sorry to hear that someone in your party might not be able to attend anymore. The good news is that you most certainly can gift that ticket to someone else. The names assigned to the tickets are more for organization in the Disneyland app and don't need to be changed. A friendly Cast Member will take each person's picture upon scanning their ticket. This picture will serve as the ticket holder identification throughout the time of your visit. Bibbidi-Bobbidi-Boo, that's all you need to do!

    It sounds like you are planning to have your best Disney day! Summoning the phenomenal cosmic powers of Disney Genie+ Service is a great way to do this. Keep in mind that you can begin making Lightning Lane selections as soon as your ticket has been scanned and you've entered the theme park. I also like to set a timer or reminder on my phone for when I'm able to make my next Lightning Lane selection. 

    Don't forget to take advantage of the unlimited Disney PhotoPass digital downloads from the day. Pixar Fest is in full swing and you might just catch a beloved character or two to make a core memory with. 

    Alison, I hope the information I've shared has been helpful. Here's wishing you and your family a magical visit to the Happiest Place on Earth!

    Adventure is out there!
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Meet the Panelist: Michelle, Oregon

Hey everyone! I'm Michelle, a Disney loving adult from the Pacific Northwest. I'm a wife and dog mom who loves to travel. Whether I'm adventuring solo, teaming up with my pals and family or making sure my husband is getting the most of his visit with accessibility; I'm here to answer your questions and share that magical feeling you'll get when visiting the Disneyland Resort. Learn More About Michelle

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