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  • On Nov 5, 2021
    Michelle from FL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We have 3 families trying to come to the parks over Thanksgiving week. Is there a phone number we can call to get help re-arranging some park reservations? One of the families can't get the same park reservation as the rest of the group.

    Heigh-Ho Michelle,

    The holiday season is an amazing time to visit Walt Disney World and many Guests have planned months to a year in advance by making Walt Disney World Resort Reservations, Dining Reservations and Disney Park Pass Reservations. At the moment, the Disney Park Pass reservation is closely monitored by Walt Disney World to maintain a specific crowd level during these unprecedented times. It is advised before Guests purchase Walt Disney World tickets they check the Theme Park Reservation Availability calendar to see which parks are available during the time they are interested in visiting. Availability and entrance into the park are not guaranteed until you have completed your Disney Park Pass reservation. Guests planning a last-minute visit during the week of Thanksgiving, Christmas and New Year's will need to be more flexible. 

    Your My Disney Experience mobile app will allow you to modify your Disney Park Pass reservations, if you are interested in switching to the parks they are visiting and if there is availability.  Again, check the Theme Park Reservation Availability calendar before doing so. Between now and the time of their arrival, continue to check the calendar OFTEN. There is always a chance Guests have canceled or modified their Disney Park Pass reservations, capacity has been adjusted or just good old Disney Magic has happened. If you are having difficulty modifying your Disney Park Pass reservation try the Chat With Us feature, found in your My Disney Experience app. Select the menu option in the lower right-hand corner and scroll to Chat With Us. Begin your virtual chat and a Cast Member with follow-up as soon as they can. Or feel free to call (407) 939-4357 for further assistance. Phone lines open at 7:00 a.m. EST. I suggest calling as early as possible because Cast Members are experiencing a rather high call volume.

    I do hope you are able to coordinate some park time with each other and with a little bit of Faith, Trust and Pixie Dust I am sure many magical and memorable moments will be made. 

    Have a Practically Perfect Day,

    Amy M.  
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Meet the Panelist: Amy, Virginia

I am a Dreamer who has always believed dreams are meant to be the path to your future. Walt Disney, I believe, felt the same way, "All our dreams can come true, if we have the courage to pursue them." Disney has always been proof that endless imagination and the passion to make them come to fruition is possible. I will never be to old for Disney, it is home to all of us Dreamers. 

 Learn More About Amy

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