Dad and Daughter in front of Cinderella Castle
  • On Feb 23, 2022
    Heather from RI Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi i have 2 expired unused 3 day fl resident tickets . Our march 2020 trip did not happen due to covid. I see u have purchase tickets in advance and book the park date? How can i apply the value of expured ticks to new ones and book date to. Thnx

    Welcome to planDisney, Heather! Thanks for stopping in with your planning question about the Walt Disney World Resort!

    You will be able to get a credit for unused and expired Walt Disney World Resort theme park tickets, so please don’t worry! All you have to do is send an email to WDW Guest Services- Ticket Usage at including the following items:

    -Make sure to include a copy of the front and back of your tickets (if you don’t have a hard copy of your tickets, include the confirmation numbers you received in an email when you purchased the tickets.)

    -Include your name

    -Daytime telephone number where you can be reached

    -Where and when the ticket was purchased

    -Purchaser’s name

    -Form of payment used 

    Explain your situation and a Cast Member will reach out to you. Disney will send you a new confirmation number and all you have to do is link that number to your My Disney Experience account to start planning your next vacation!

    Heather, I hope this information is helpful. If you have any more planning questions, you can always come back to see us. Thanks again for stopping by!

    Have a magical visit!

thumbnail image for Veronica

Meet the Panelist: Veronica, Florida

Hello from South Florida!  My name is Veronica.  I'm a wife and mother to two amazing girls.  I'm a bilingual journalist turned stay-at-home mom.  My first visit to the Walt Disney World Resort was at the ripe age of two and I've had the pleasure of visiting every year since!  Now as an adult, I plan my family's fun and memorable vacations.  As a planDisney Panelist, I look forward to helping you craft your magical experience!  Learn More About Veronica

Related Video

  • thumbnail image for planDisney Overview

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.