Welcome to
planDisney, Heather! Thanks for stopping in with your planning question about the
Walt Disney World Resort!
You will be able to get a credit for unused and expired
Walt Disney World Resort theme park tickets, so please don’t worry! All you have to do is send an email to WDW Guest Services- Ticket Usage at
ticket.usage@DisneyWorld.com including the following items:
-Make sure to include a copy of the front and back of your tickets (if you don’t have a hard copy of your tickets, include the confirmation numbers you received in an email when you purchased the tickets.)
-Include your name
-Daytime telephone number where you can be reached
-Where and when the ticket was purchased
-Purchaser’s name
-Form of payment used
Explain your situation and a Cast Member will reach out to you. Disney will send you a new confirmation number and all you have to do is link that number to your
My Disney Experience account to start planning your next vacation!
Heather, I hope this information is helpful. If you have any more planning questions, you can always come back to see us. Thanks again for stopping by!
Have a
magical visit!
Veronica