Disabled person on Kilimanjaro Safari; wheel chair; service animal; Animal Kingdom; cast member
  • On Mar 3, 2024
    Mary from VA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Excited for trip. I will need to bring my partner into the parks in his own transport chair. However, a wheelchair rented at the park is easier to use during our park time. May I leave the transport chair at wheelchair rental or other secure location?

    Hi there, Mary! 

    It is wonderful to hear you are excited about your upcoming trip. We are thrilled to hear from you! I hope you are having a magical time planning your vacation as it looks like you will be visiting Walt Disney World Resort before you know it.

    I double-checked on this for you with a helpful Cast Member and unfortunately, I was told there is not a definitive answer for your question. They told me it would be a case-by-case scenario and would ultimately be at the discretion of each theme park location on whether or not they would be able to store the transport chair.  

    As an alternative for you, it may be better to rent a wheelchair from the Disney Featured Provider or another third-party company for the length of your stay. If you are staying at a Disney Resort Hotel, the Disney Featured Provider will work with the Resort Hotel Cast Members to deliver and pick up the wheelchair for you. This way, your partner will also have it to use around the resort hotel and for getting to and from the parks. Disney transportation is wonderful about accommodating mobility devices. You will even find Accessible Minnie Vans to travel in Disney style!

    I apologize that I wasn't able to get a clear answer for you, Mary. If you have further questions, we would be happy to help, or you can also call Disability Services. I wish you and your partner an incredible vacation and hope to hear from you again soon.

    Magical Wishes,

    Lauren


thumbnail image for Lauren

Meet the Panelist: Lauren, Colorado

Hi-ya, Pals! I'm Lauren, a wife and mother of three who's enjoyed many special occasions at Walt Disney World Resort with my family and friends. From graduations to birthdays, and even our Fairy Tale Honeymoon we’ve loved celebrating at the most Magical Place on Earth. I now have pre-teens who check wait times in the My Disney Experience App just for fun, so I look for any excuse to return "home" often and would love to help you plan a little extra Pixie Dust for your next magical adventure. Learn More About Lauren

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