• On Jul 20, 2009
    Tina from AB Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi Erin!! We arrive On Aug 1st for our 1st Disney vacation! My husband may not be able to attend as we have not been able to get his passport:( Do you know if I can get a refund on his park pass and dining?

    I'm so sorry that your husband is having difficulties. I hope you get last minute good news and that he is able to join you.

    In many cases, guests who cannot travel are entitled to a full or partial refund. However, the Moms Panel is not qualified to tell you whether you specifically can get a refund. There are a number of variables on whether you can get a refund on part of your package including the type of package you have, how your booked your package, and how close you are to your travel dates.

    To see about your particular reservation, you need to call Disney directly at 407-W-DISNEY. They will be able to look up your file and explain what your options are.

    Good luck!
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Meet the Panelist: Erin, New York

I have three teenage daughters. We're DVC members obsessed with Disney travel. We've been to Walt Disney World countless times and have visited Disneyland & Disneyland Paris. We've taken several Adventures by Disney and Disney Cruise trips. Learn More About Erin

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