Hiya Mary!
Welcome to planDisney!
I’m sorry your trip needs to be rescheduled. I’ve had my share of trip cancellations, and although it doesn’t feel all that magical to cancel it now, I’m happy to tell you that the magic of Walt Disney World Resort will be here waiting for you when you’re ready to return!
Mary, you can cancel your
Disney Park Pass reservations on your
My Disney Experience account. To do this, please head over to the
Walt Disney World Resort website, hover over the My Disney Experience logo on the top right corner, and then select
My Plans. Next, please scroll down until you locate your Disney Park Pass reservation that you need to cancel. Next to it, you should see
View Details, which you will want to select. This is where you will see the option to cancel your Disney Park Pass reservation.
As far as your
theme park tickets are concerned, they will stay in your My Disney Experience account under Tickets & Passes until they expire, and you can make new park pass reservations using them when you’re ready to come to Walt Disney World Resort using the tickets before their expiration date! Yay!
We can’t wait to welcome you to the magic when you’re ready, Mary!
Aena