Family in front of Cinderella Castle
  • On Sep 6, 2021
    Dennis from CA Asked

    Got email saying payment due for upcoming vacation package, but can't figure out how to pay online.

    Welcome to planDisney, Dennis! How exciting to know that your visit to the Walt Disney World Resort is right around the corner! Thanks for stopping in to see us with your planning question.  

    I would love for you to be able to make your payment without having to call the Resort. Typically, when you reserve a vacation package, you are able to make payments online. The first thing to do is sign into your My Disney Experience account and hold your mouse over the words "My Disney Experience" on the top right corner of the page. Click on "My Plans" on the menu that appears and when this page loads, you will see your reservation information.

    You may see "Remaining Balance" with a "Make a Payment" link. If you see this link, you may click on the link and follow the prompts to make your payment. Mission accomplished!

    If you do not see an option for payment, you will need to call (407) 939-5277 to speak to a Cast Member, and they will be happy to help you make your payment. 

    Dennis, I hope this information is helpful to you. If you have any more questions, we’re always happy to help, so don’t hesitate to come back to see us!

    Have a magical visit!

    Veronica
thumbnail image for Veronica

Meet the Panelist: Veronica, Florida

Hello from South Florida!  My name is Veronica.  I'm a wife and mother to two amazing girls.  I'm a bilingual journalist turned stay-at-home mom.  My first visit to the Walt Disney World Resort was at the ripe age of two and I've had the pleasure of visiting every year since!  Now as an adult, I plan my family's fun and memorable vacations.  As a planDisney Panelist, I look forward to helping you craft your magical experience!  Learn More About Veronica

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