MagicBand+ and Smart Phone
  • On May 15, 2023
    Sean from NH Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    DVC Y does not appear in Wallet

    Welcome to planDisney, Sean, and Welcome Home!

    Disney Vacation Club Membership allows access to many perks and benefits. I am so glad you are downloading the key that unlocks them all, the digital DVC Membership Card. Let's take a look at getting your digital card added to your smartphone. 

    I can think of two potential issues that might have arisen when adding your digital Membership Card. First, we want to ensure it was added correctly. I recommend making sure that you had no previous MagicMobile passes in your wallet (from existing tickets), and if you did, remove them before adding your Membership Card. Then log on to the latest version of the My Disney Experience app. Click on the three lines in the bottom right-hand corner and select the Disney MagicMobile tile. Tap "Set Up Your Pass" and customize with "Change Pass Style." After customization, you should be able to "Add to Wallet" and shortly see your digital card in your Wallet. 

    Another issue you may be describing is if your DVC affiliation in your Wallet appears as DVC ND instead of DVC Y. DVC ND indicates DVC Members who are ineligible for Membership Extra offerings. This document gives additional detail as to which DVC Members are not eligible for extras, but typically to have eligibility; Members must have 150 Vacation Points purchased directly from Disney Vacation Club versus resale. There are specific dates that apply to eligibility. If you feel like there is an error in your affiliation, I would recommend calling DVC Member Services to guide you through the correction process. 

    Thank you for visiting planDisney. We are here for all your Disney Vacation Club questions!

    Enjoy making magical memories!

    Tiffany



thumbnail image for Tiffany

Meet the Panelist: Tiffany, Georgia

Welcome Home! I'm Tiffany, a Speech Pathologist, wife, and mom to two incredible kids. We are a family of voyagers who share a passion for travel, and Disney Vacation Club was where it all started. Our Membership has inspired us to cross an ocean and even host a family reunion at Walt Disney World Resort. I can't wait to help you plan your next Disney Vacation Club adventure! Learn More About Tiffany

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