Mickey and Donald On beach at Castaway Cay; ship in background; family flying with characters
  • On Nov 8, 2024
    Frank from TX Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    During our last cruise, we paid a deposit to book a future cruise but haven't booked it yet. How do I find a record of that deposit or see how to use it?

    Ahoy there, Frank!

    Welcome to planDisney; we are glad you sailed by with your question. 

    Onboard Booking Offer placeholder reservations for a future cruise is one of my favorite souvenirs! It makes that sad disembarkation day a little easier knowing there is another cruise in your future. 

    After booking your offer in the Disney Cruise Line Navigator app, you should have received an email confirmation to the email address you provided. From personal experience, I know those emails are hard to find. But no worries! You can call Disney Cruise Line and speak with a Reservation Specialist Cast Member to receive the confirmation information. You can view the terms and conditions, along with blockout dates here on the Disney Cruise Line website

    There are so many amazing cruises on the horizon, including aboard Disney Treasure and Disney Destiny, from which to choose! Once you have selected the itinerary you wish to sail, just call Disney Cruise Line and speak with a Reservation Specialist Cast Member to book your cruise. They will get your reservation all set up, including the 10% discount!

    Let us know if you have other questions as you plan your next Disney vacation, Frank; we are happy to help.

    Wishing you many magical memories,
    Shannon


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Meet the Panelist: Shannon, Georgia

Hi! I'm a dreamer and doer who loves exploring the big blue world! My love for Disney began at Walt Disney World Resort and after my first Disney Cruise Line vacation I was hooked. I especially enjoy the ships' adult-exclusive spaces and activities while experiencing the magic only Disney can create. A Land and Sea vacation combining an action-packed Walt Disney World Resort visit and a relaxing Disney Cruise Line voyage is my favorite way to do Disney. I can't wait to help you create your magical memories! Learn More About Shannon

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