• On Jun 21, 2020
    Sally from Nottinghamshire Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi, We were due to visit this Easter when my son would have been 9 but we have changed it to next Easter by which time he will be 10 and so I need to change his ticket to an adult ticket. How do I unlink his child ticket and link his new adult ticket?

    Hello Sally!

    Like Sally from the Disney Pixar Cars movie series, I am glad you to see you are "just passing through" the Disney Parks Moms Panel searching for an answer.  I can't promise you we have a hot shot Piston Cup race driver on the panel, but we do have plenty of fellow Guests who love to lend a helping hand every chance we get.   It would be a win-win for me to assist you today.

    My youngest son is nine years old and is on the brink of turning ten for our next Walt Disney World adventure so I feel your concern.  Very much like Peter Pan I would love for him to never grow up, but he thinks it is a cool milestone to be considered a "Disney adult".  At ten years-old your son is eligible to purchase an adult theme park ticket.    I have never known the Cast Members at the gate to question  proof of age, but I am glad that like Pinocchio you can not lie.   If your son is turning ten before the trip, he will need an adult ticket.   With all that is happening around the world it can be very worrisome that new tickets are not being sold.   However, since you have an existing ticket I would advise you to contact the Existing Tickets Department an explain your situation.   Please stress to them that because of your rescheduled vacation your son has grown a year older and will need an adult ticket.    The good news, however, is that since there is a valid ticket linked to your My Disney Experience account, you will be able to make park reservations for your Easter trip.    Park reservations can be made using the Disney Parks Pass system.   You can make these reservations now if you have tickets and have a Disney Resort hotel stay booked, or on June 28, 2020 if you are staying offsite.   

    I always encourage my fellow Guests to keep an eye on the Disney Parks Blog, and the Update on Walt Disney World Resort Operations page on the Walt Disney World website.   Both of these informative sites will provide the latest and greatest information regarding any up-to-date news about the Walt Disney World Resort.   As always the Disney Parks Moms Panelists are also available to assist you anytime you need as well.

    Dream as Dreamers Do,

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Meet the Panelist: Jennifer, Alabama

Hello, my name is Jen, and my family and I call the Gulf Coast of Alabama home. I am a mom to 2 rowdy Pirates and a beautiful teenage Princess. I've been showing my "Disney Side" since I was a small child and I can't wait to share the abundance of Pixie-Dusted knowledge I have acquired about the Most Magical Place on Earth with you and your family! Learn More About Jennifer

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