• On Apr 2, 2019
    Michelle from FL Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi DPMP, I know that if I were to ship a box to my resort that a fee of $5 is added. Does this apply to placing an order from Amazon Prime Now or the other grocery delivery services such as Garden Grocers, etc?

    Welcome to the Disney Parks Moms Panel, Michelle! How exciting to hear you'll be visiting the Walt Disney World Resort and will be staying in a Disney Hotel! You will get to benefit from the many perks available to guests choosing to stay inside the magic!

    Yes, you are correct. There is a $5 handling fee to pay (*prices always subject to change) per package received during your stay, regardless of the online vendor you use. Bell Services would happy to store your package (refrigerated if needed) for you until you collect it at the Front Desk of your Disney Hotel.  

    Make sure that the company you are using clearly labels your boxes and includes the information below:
    Guest Name (that the Reservation is under)
    Arrival Date
    Resort Name
    Full Address (City, State and Zip)

    Remember that it is advisable to write the word “GUEST” large and legible on the address label next to your name or on the box itself (better to do it in more than one place, just in case) so they clearly know it is being sent to a guest and not to a Cast Member.

    Michelle, thank you for visiting us with your question. Feel free to come back as many times as needed, we'll be hEAR for you!

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Meet the Panelist: Desiree, Peru

Hi! I'm Desiree from Lima, Peru. My family will never ever tire of visiting the Most Magical Place on Earth, even if means traveling almost 3,000 miles to do so! My husband and I love to watch the fireworks with our kids, but the best magic happens when the grandparents come along and we all feel the same age in front of Cinderella Castle! I love giving tips about different types of resorts and traveling with multigenerational groups.
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