Little girl with Minnie Mouse
  • On Dec 13, 2019
    Larry from PA Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    How can I download all my photos at once from memory maker? When I log into my account, I see all my photos but can only download them individually.

    Hi Larry!  I'm so glad you brought your question to the Disney Parks Moms Panel.  Downloading all your Disney PhotoPass photos at once is easy to do, but a little tricky to find.

    I recommend downloading your photos from the Disney PhotoPass website onto your computer rather than using the My Disney Experience mobile app on a mobile device.  I'm betting you have quite a large amount of Disney vacation memories, and I'm sure you won't want to use up all that precious storage space!

    When you are logged in to your Disney account and viewing your photos, the trick is to hover your mouse over a photo rather than clicking on it.  As you hover, you should see a grey circle with a checkmark appear in the upper right corner of the photo.  Click on the checkmark so it turns green.  Now, in the upper right corner of your screen you should see a blue download button, and directly beneath the button will be a small square checkbox with the words "Select all visible media".  Checking that box should turn all the circles on all your photos green, and you will be ready to hit that download button!  Typically your photos will be compressed into several zip files.  The blue download button does not appear until you have selected at least one photo by clicking on the circle.

    If you would rather download a select group of photos, you can continue to check the circles of your favorite photos rather than checking the "Select all" option.

    I hope that helps!  If you have any additional questions, please feel free to visit the Moms Panel again or give the Disney PhotoPass help line a call at (407) 560-4300.

    Enjoy all those magical memories!

    Anne Marie
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Meet the Panelist: Anne Marie, Illinois

Hi everyone!  I'm Anne Marie from Illinois.  I love escaping our long Midwest winters with some fun in the sun at beautiful Walt Disney World Resort!  It seems our family of six is always on the go, and that is one reason why our Disney vacation memories are so special.  We get the opportunity to have fun while spending precious time together.  I enjoy helping family and friends plan their Disney vacations, and I'd love to help you plan yours too! Learn More About Anne Marie

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