• On Dec 7, 2019
    Judy from DC Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I don't see a "download all" option on my PhotoPass page. The download button only shows up after I've clicked the check mark on a particular photo. How can I select all and download all at once?

    Hey, Judy! Welcome to the Disney Parks Moms Panel and thanks so much for stopping by with your question. I am so sorry to hear of your difficulties with the Disney PhotoPass website! Downloading Disney PhotoPass photos via your Memory Maker purchase is a task best done on laptop or desktop computer, as you likely have LOTS of photographic memories to be saved!

    Once you sign in to your My Disney Experience account, the system will load all of your Disney PhotoPass pictures. Now, simply hover your computer's pointer arrow over one of the photos. Do you see the gray circle that pops up in the upper right-hand corner of the picture? Click it and it should turn green with a checkmark. Doing this will then allow the Download button and another checkbox just under it labeled Download All Visible Media to appear in the upper right-hand corner of the website. If you would like to just download certain pictures, click on those specific pictures and click Download. If you would like to download every single picture, click that other new Download All Visible Media checkbox before clicking the Download button. In my experience with downloading large groups of Disney PhotoPass pictures, the system will automagically download them into compressed files that can then be "unzipped" on your computer and saved.

    I hope this information helps you download all your memories! If you still have any issues, please give a Disney PhotoPass Cast Member a call and they should be able to help you sort the issue. Thanks for stopping by and let us know if we can help you in any other way!

thumbnail image for Brandy

Meet the Panelist: Brandy, South Carolina

Hi, I'm Brandy, a speech pathologist and busy driver of daughters to marching band and dance events. My Annual Pass is used often to check out new Disney must-dos and resort changes. I enjoy giving advice about itinerary and FastPass+ planning, Epcot's fantastic festivals, Memory Maker, and transportation at the Resort. The time I spend at Walt Disney World Resort is distinctive because it is the one place I can forget other responsibilities and focus on having the time of my life with my family!

Learn More About Brandy

Related Video

  • thumbnail image for Quick Tip | Memory Maker

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.