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Three Generations Aboard Ship; fireworks; night
  • On Jul 29, 2013
    Diana Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Can I have disneystore.com purchases delivered to my stateroom? I am trying to save international shipping fee. How many days will the cruise warehouse keep for me? Is there a weight/size/# limit (not that I am buying furniture LOL)? Thanks.

    Welcome back, Diana! 

    Most of packages sent ahead to the ship are sent by the guest themselves, so I contacted Disney Cruise Line about your question of having a purchase sent directly from Disneystore.com. The agent at Disney Cruise Line checked into this for me and said that you'd need to contact the Disney Store to see if they are willing to abide by the regulations required of the packages sent. 

    I'm not sure what you're ordering from the Disneystore.com, but do know that the gift shops onboard have many of the same items as in the online store, though obviously not the full selection. You may be safer and better off just purchasing items onboard.

    However, if you do want to check into this further with Disneystore.com, be sure they can send the package abiding by these guidelines:

    For cruises departing on Saturday or Sunday: Packages must arrive no later than 3:00 p.m. on Friday.
    For cruises departing on weekdays: Packages must arrive no later than 3:00 p.m. the day before departure.

    Packages can be mailed to :
    Disney Cruise Line Warehouse
    8633 Transport Drive
    Orlando, FL 32832

    Outside of package, the following must be noted:
    Guest name, sail date, ship name, stateroom number

    In addition, guests must provide a packing slip on the outside of the box detailing the contents of the package. 

    Packages must not weigh more than 20 pounds and can be up to 12 inches per side. 

    Diana, I personally wouldn't feel comfortable relying on the order to be done to those specifications, and I'd hate to see you lose the package. But, it's worth a shot calling the Disney Store online to see what they can do. 

    Good luck! Let me know how else I can help!
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Meet the Panelist: Marcy, Ohio

Welcome aboard! I'm the mom of two tween/teen Castaway Clubbers who would live on any of the Disney ships if they could. I would love to help your family discover the magic that awaits you on the open seas with Disney Cruise Line. Learn More About Marcy

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