Tenaya Stone Spa
  • On Oct 18, 2022
    James from OH Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I have a Disneyland Grand Californian hotel reservation from Nov 27 through Nov 30 but can't locate my reservation confirmation number to access it to make changes. Can you help me?

    Jambo, and welcome to planDisney!

    James, you will absolutely love your stay at Disney's Grand Californian Hotel & Spa! It’s such a stunning Resort with artistic touches, luxurious features, and amenities beyond compare. I recommend a stop at Napa Rose for a delectable dinner or the Tenaya Stone Spa to relax and unwind. The best amenity, in my opinion, is the fact that you will have direct access to Disney California Adventure Park from your Resort. Yep, you heard me right! You will literally be STEPS from the magic! Plus, as a Guest of Disney's Grand Californian Hotel & Spa, you can take advantage of the Early Entry Benefit once you’ve checked in for your stay, which allows you to enter Disneyland Park or Disney California Adventure Park 30 minutes early each morning. Isn’t that the best news?

    You first need to link your Resort reservation number to the Disneyland mobile app to take advantage of this benefit, but it sounds like you are having trouble locating this information. Let’s see if I can help you find it. Start by opening up the email associated with your My Disneyland account and search key terms like “Disney’s Grand Californian Hotel & Spa” or “Disney.” Hopefully, this will bring up your confirmation email in the results. Be sure to check all mailboxes within that email, including your junk and/or spam folders. If you still are unable to locate your confirmation number, then you need to give the Cast Members on the Hotel Reservations team a call at (714) 956-6425. They should be able to assist you with finding the information you seek.

    James, I hope this helps, but please stop by planDisney again if we can answer any other questions for you. Have a wonderful trip!

    Best wishes,

    Alyssa
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Meet the Panelist: Alyssa, Texas

Greetings, dreamers of all ages! I'm Alyssa, a lifelong lover of all things Disney and educator of future Imagineers. My dress collection rivals that of any Disney Princess, and I can almost always be found singing a Disney song with a bow in my hair. You can find me exploring all the magic Walt Disney World Resort has to offer on adults-only getaways with my Disney-loving husband or our multigenerational family. Tomorrow is just a dream away, and I would love to help you plan your own magical vacation! Learn More About Alyssa

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