• On Mar 15, 2019
    Jody from PA Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We are going to Disney World in the near future. I filled out the early check-in info online but my room requests haven't been saved. When I have made requests by phone, they haven't been saved either.

    Hi, Jody! I am happy to hEAR you are heading to Walt Disney World Resort very soon! Have you made your packing list and checked it twice? Have you packed your bag full of pixie dust? No?!? Well, don't worry because that pixie dust is going to find you soon!

    I am sorry you had some issues saving your room requests online in My Disney Experience. Try once more and see if those requests appear when you hit the Edit button within that section. When I have put in a room request recently, it did not readily show in the overview. However, it did pop up once I expanded the section. One thing to note is that any requests you make over the phone will not automagically appear in your Online Check-In within My Disney Experience. The only ones that do store online are the ones within the pull-down menus. No worries though, as the ones you made over the phone will get transmitted to the Cast Members making the room assignments.

    Jody, please understand that your room requests are essentially just that - a request that you make for your stay and cannot be guaranteed. They do make every effort to accommodate requests, but sometimes not everyone can be fulfilled. I have stayed in just about every resort at Walt Disney World Resort multiple times and have yet to have an unmagical stay. Sometimes, my room requests were not fulfilled and were actually quite the opposite of what I had wanted. But you know, I have found out that there is something magical in just about every nook and cranny of The Most Magical Place on Earth!

    Thank you so much for stopping by and please let us know if you have any other questions as you continue to plan your pixie-dusted adventures!

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Meet the Panelist: Brandy, South Carolina

Hi, I'm Brandy, a speech pathologist and busy driver of daughters to marching band and dance events. My Annual Pass is used often to check out new Disney must-dos and resort changes. I enjoy giving advice about itinerary and FastPass+ planning, Epcot's fantastic festivals, Memory Maker, and transportation at the Resort. The time I spend at Walt Disney World Resort is distinctive because it is the one place I can forget other responsibilities and focus on having the time of my life with my family!

Learn More About Brandy

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