Guardians of the Galaxy at Night
  • On Oct 7, 2022
    Ana from MA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Was at Disney World back in June 2021 and forgot to download the pictures to my computer. Was wondering if there is a way that Disney can get them back for me

    Hiya, Ana! Thank you for bringing this great question to us at planDisney.

    I'm so glad to hear that you were able to travel to Walt Disney World Resort last June! I'm sure you made truly special memories that will last a lifetime. To me, looking through photos is one of my favorite ways to relive the magic once I return home, so I completely understand your desire to download your Disney PhotoPass photos from your previous trip!

    Like my pal Olaf, I'm sending you some warm hugs. Unfortunately, when looking at the Important Details under Memory Maker, it states that all Disney PhotoPass photos expire after 45 days from the date they're taken. Since your photos were taken over a year ago, they won't be able to be retrieved at this time. I know this isn't the answer you were hoping for, and I wish I was able to wave my wand and make them reappear for you! My best tip for future trips is to make sure that your Memory Maker is linked to your My Disney Experience account and that you download your photos as soon as you return from your vacation.

    Ana, as you continue to dream and plan for future trips to The Most Magical Place on Earth, I'd recommend keeping an eye on the Disney Parks Blog. This is a great resource to stay up-to-date on all the exciting announcements and newest offerings. And be sure to tune into the planDisney Podcast to hear the best tips and tricks from planDisney panelists, themselves! 

    Some people are worth melting for,
    Michelle
thumbnail image for Michelle

Meet the Panelist: Michelle, Pennsylvania

Hello from Mister Rogers' Neighborhood, also known as Pittsburgh! My husband and I live in a little town that we affectionately call Main Street, U.S.A. where we often find ourselves seeking out ice cream, finding new adventures, and having lightsaber battles in our backyard. While we love to travel to galaxies far, far away, we consider Walt Disney World Resort our second home and I can't wait to help you add even more magic to your Disney vacations! Learn More About Michelle

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