Heigh-Ho Elizabeth,
Sometimes we are so distracted by the Disney Magic, we accidentally forget things along the way. In your case, your Disney Rewards card and Annual Pass, in my case my driver’s license and my daughter with her prescription glasses. If only we could wave a magic wand for them to appear immediately. But I have good news, both my daughter and I were reunited with our Lost Items.
Walt Disney World has a dedicated team of
Lost and Found Cast Members. The process begins online with a form, detailing the location, day and item to better aid in the recovery. You will receive an email with a confirmation number and phone number for further communication if needed. My driver’s license was discovered and mailed to me and my daughter’s glasses were found while we were still there and sent to our Walt Disney World Resort.
I know your Disney Rewards card has been replaced but I would continue with the online Lost and Found for your Annual Pass. You could, also, speak to a Cast Member for a replacement, at (407) 560-7277, or on your next trip visit a Guest Services counter.
I hope this has been helpful and I am sure, despite the inconvenience, you went home with many magical and memorable moments.
Amy M.