Mickey and Minnie Statues in Front of Cinderella's Castle During Fireworks
  • On May 7, 2024
    Annyssa from PA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi, we have a Disney vacation package and unfortunately one of the people with us got sick and she didn’t use one of her park hopper days. Is there any way of changing that to a later date?

    Hello Annyssa,

    Thanks for bringing your question to planDisney. I'm so sorry to hear that someone from your travel party got sick during your magical vacation. It's never fun when that happens but I'm hoping she is already on the mend.

    Tickets purchased as part of a Vacation Package can be used for admission from the check-in date through the date of check out, or subject to the expiration periods outlined here if you purchased tickets longer than your resort stay. Unfortunately, I don't have access to your account to review the details of your package or checkout date. If you are still on-site I'd recommend speaking with a Cast Member at the resort Front Desk to see if there are any options. I can't guarantee they'll be able to work any magic, but it never hurts to inquire and let them know about the illness during your stay.

    If you've already returned home from your visit, it's likely that the expiration window for admission has already passed. Again, your friend or family member can reach out to a Cast Member by phone, but I'm not sure if anything can be done at this point.

    I know this is likely not the answer you hoped for, but I encourage you to reach out to Cast Members for further assistance, as they may have some magical insights that I don't. If you find that the tickets are no longer valid hopefully you can plan a future visit to make up for the lost time on this trip. There is always something new and exciting in the works, and as such, always another reason to return to Walt Disney World Resort. I have a visit planned for next month, but already looking at a possible return to enjoy all the spooky surprises during Mickey's Not-So-Scary Halloween Party this fall.

    Wishing you a sprinkle of pixie dust!
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Meet the Panelist: Amy, North Carolina

Hi, I'm Amy- a proud wife, mom, and Disney adult. I'm a natural planner with a flair for the creative, always looking for ways to add a little magical sparkle to our family's day-to-day happenings and once-in-a lifetime moments. You'll find me and my crew visiting the parks from rope drop to close and packing in as much magic as possible to each day of our Walt Disney World Resort vacation. From dining to photo spots and all the details in between, you've got a friend in me! Learn More About Amy

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