Girl; AA; Mickey Mouse Plush; Disney Springs; World of Disney; in costume as Minnie Mouse
  • On Jan 10, 2024
    Graciela from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I have a Disney Store merchandise credit, where can I spend it?

    Well hi there Graciela, and welcome to planDisney!

    Now when it comes to shopping, I admit that there are definitely times of the year when I'm at a Disney Destination and I decide to snag that lucrative piece of merchandise only to immediately regret it after spotting something else that I'd rather have not too long thereafter. Luckily folks and families have the opportunity to make returns with a valid receipt of their purchases and refunded to their original form of payment, but sometimes without this you may be issued a form of merchandise credit to use instead. I checked in with a Merchandise Cast Member and unfortunately without knowing where you've received this from, they couldn't quite confirm where you can use it unless you're able to provide a bit more information or context. I invite you to come back to planDisney again to ask again or clarify, but in the meantime here's some general information that they also provided that could be useful: 

    • This is in contrast to the official policy for Disney Parks Merchandise Credits, which can be used at select Disney-owned and operated locations but not at Disney Store locations nor online at at the current time. 
    Policies are always subject to change without prior notice, so the best rule of thumb is to just ask a Cast Member or confirm with their leaders about where any credit you have received can be utilized. (Personally, I would head straight back to the original source to find out from them directly as your best bet!) In the meantime, it's always great to keep up with the latest merchandise releases on the Disney Parks Blog for Disney Destinations around the world and don't forget to pop by a Disney Character Warehouse when you're here in Orlando for some great finds!

    Wishing you all the best on your quest to spend your credit!
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Meet the Panelist: Prince, Ontario

Hello, Bonjour, Aloha and Ahoy there! As a performer and world explorer who's been to all of the Disney theme parks around the globe, I'm always happy to provide my best adventuring advice and knowledge to navigate your way to all of the greatest snacks, attractions and entertainment on land and at sea. Find me featured on the planDisney Podcast and on the Disney Parks Blog, discussing Disney Eats at festivals and beyond, holiday events at Walt Disney World Resort and planning my Disney Fairy Tale Wedding! Learn More About Prince

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