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  • On Oct 5, 2022
    Cassie from OH Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hello! I have a Disney redemption card and I am wanting to upload it to my online check in account but it does not have that option. Can I upload it or can you only set that up when you get on the boat when it comes to using your Disney redemption card?

    Ahoy there, Cassie! Thank you for sailing on by with your question!

    You are just 24 hours away from your Disney Cruise Line vacation, and that's pretty exciting. The last-minute planning can be chaotic, but let's see if we can help take away one concern.

    You can't upload your Disney Visa reward redemption card prior to sailing, but if you go to guest services when you board your Disney cruise ship, they will add it to your account. On my recent cruise, they offered to add it in increments, and they gave me the option to put the entire thing on my account. 

    I'll pass along this bit of information, although your experience may differ. On the Disney Wish, at the end of my cruise, I did have to go back to guest services to have them issue the refund, which goes back to your Disney Visa reward redemption card. They needed me to swipe the card again to make sure the refund was properly applied. I'll also recommend going the day before if you can. The last night and last morning of your cruise are busy times for guest services, and the wait time can be a little longer. 

    Enjoy an absolutely amazing trip, Cassie!
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Meet the Panelist: Anna, New Jersey

My name is Anna and I am a retired teacher with a J.D., a proud Navy wife with 30+ years of experience, mom to three daughters and a son-in-law, and grandmom to three tiny Disney fans. I have planned vacations for all sorts of special occasions and celebrations, but I really enjoy DVC vacations, helping military families, and assisting those with special dietary needs.    Learn More About Anna

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